Legal

Privacy notice

Guy, Favero, Ferber and Richard Dental Clinic, 1st Floor, 18 Wimpole Street, London W1G 8GD, is the data controller for the personal data described in this notice. We comply with the UK General Data Protection Regulation and the Data Protection Act 2018.

What personal data we hold

• Patient records: contact details, medical and dental history, clinical notes, X-rays, photographs and correspondence.
• Website enquiries: the details you give in our enquiry form (name, email, telephone and your message).
• Staff and contractor records, held for employment and contract purposes.

Why we use it and our lawful basis

• To provide you with safe, appropriate dental care. Health data is processed for the provision of health care (UK GDPR Article 9(2)(h)).
• To reply to your enquiry and arrange appointments: our legitimate interests, and taking steps at your request before you become a patient.
• To meet our legal and regulatory obligations, for example clinical record keeping.

Who we share it with

We share personal data only when necessary and securely: with other healthcare professionals involved in your care (for example a specialist or dental laboratory), with our software and IT suppliers who store data on our behalf (including our practice management software, our email provider, Google Workspace, and our website host, Fasthosts), and where the law requires it.

How long we keep it

Dental records are kept for the periods recommended for UK dental practices. Website enquiries from people who do not become patients are deleted within 12 months.

Your rights

You have the right to be informed about the data we hold, to see a copy of it, to have inaccurate data corrected, and in some circumstances to have it erased or restricted, or to object to its use. To make a request, contact us using the details below. We will respond within one month.

Contact and complaints

Our data protection lead is Dr David Guy. Contact us at info@guyandfaverodental.co.uk or 020 7323 1960. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Last updated: 24 October 2026